This Website [healthycravings.org] is operated by Healthy Cravings Cloud Kitchen, a proprietary firm. This document, i.e., the Terms of Use (“Terms”) contains the terms and conditions between Healthy Cravings Cloud Kitchen (“we”, “our”, “us”) and you, the user of the Website (“User”, “you”, “your”). Healthy Cravings Cloud Kitchen is into the business of providing healthy meals at your door step (“Services”).
Your acceptance of these Terms is essential for us to provide our Services. Please read these Terms very carefully. If you do not agree to these Terms, please do not access or use our Website and the Services. By accessing or viewing the Website and/or using the Services, you represent that you have read the Terms and agree to be bound by the same. These Terms are a binding agreement between you and us. We reserve the right to change/modify/update these Terms as we may deem fit. You are requested to read the Terms every time you use our Services.
To use our Services, you may be required to create an account on our Website. You agree to provide accurate information for the creation of such account. We will use the same to deliver the meals to your doorstep.
Please refer to our policy at Cancellation and Refund Policy.
This Website is our proprietary property, and we own all intellectual property rights therein, including any designs, trademarks, logos, etc. You should use our Website solely for the purposes of availing Services.
The Website may be integrated with or may otherwise interact with third-party servers, applications, Websites, etc. (“Third-Party Services”) to make our Services available to you. You understand and agree that we do not endorse and are not responsible or liable for the behavior, features, or content of any third-party application nor do we warrant the compatibility or continuing compatibility of the third-party applications with the Website.
When you use our Services, we will collect your name, contact number, email id, and address and will use the same solely for the purposes of providing the Services. All such data will be subject to our privacy policy at Privacy Policy.
For any complaints regarding the orders placed via our Website, please contact us through the Contact Us details available on the Website, along with images of the meal delivered. In case we determine that there is a genuine issue with the meal delivered, such as the wrong meal or defective meal, we will provide you a replacement meal on another day. Please note that disliking the food taste or minor differences in the appearance, color, or weight of the meal as compared to the images and/or specifications on the Website shall not be considered to be “receipt of the wrong meal” or “meal(s) received with defect”. The decision regarding whether a meal is wrongly delivered or defective shall be at our sole discretion.
You acknowledge that we may not be able to deliver your order, or there may be a long delay in delivery due to ‘Force Majeure’ events such as natural disasters, fire, pandemics or epidemics, lockdowns, strike, war, accident, embargo, etc. In case we anticipate inability to deliver or delay in delivery of the meals/products due to a Force Majeure event, we may have to cancel or postpone your orders. Please note that we shall not be liable to Users for any such cancellation or delayed delivery of User’s orders, except to the extent of refunding any pre-paid amounts.
We are merely a proprietary firm extending readymade salad/meal delivery facilities. We are not nutritionists or engaged in providing any dietary or healthcare advisory. You should subscribe or use our Services at your own will and risk. We do not take any responsibility for any adverse health effects on the User arising from consumption of any meals/products or usage of our Services. The Website and its contents may contain certain errors, and we do not warrant any accuracy of such content. The meals are homemade and are subject to the availability of the produce/raw materials.
We have engaged a third-party delivery partner for delivering our meals/products to you. We specifically disclaim any liabilities and warranties with respect to the delivery of our meals/product(s) to you, arising due to the services rendered by such third-party service providers.
You agree to indemnify, defend, and hold harmless Healthy Cravings Cloud Kitchen, its partners, licensors, or affiliates from and against any claims, losses, expenses, or costs arising out of misrepresentations regarding your health conditions, your breach of these terms, or the documents it incorporates by reference, or your violation of any law, rules or regulations, or the rights of a third party.
To the maximum extent permissible by applicable laws, in no event will we be liable to you for any indirect, incidental, special, punitive, or consequential damages, or lost profits, arising out of, or in connection with, your use of the Services and/or the Website, whether the damages are foreseeable, and/or whether or not we have been advised of the possibility of such damages in advance. Our liability, if any, will always be limited to a maximum of the total price of our Service purchased by you.
Except as otherwise required by applicable law, any claim or cause of action you may have against us must be brought to our attention within 30 (thirty) days of the occurrence of the event giving rise to the claim or cause of action, or the same will be deemed to be forever barred.
These Terms are governed by and constructed in accordance with the laws of India. The Courts of Pune, India shall have exclusive jurisdiction over any disputes arising from the use of the Website or Services.
Notices by you to us hereunder shall be invalid unless made in writing and duly signed and sent to our e-mail address provided below.
Our failure or delay to exercise or enforce any right or claim does not constitute a waiver of such right or claim and shall in no way affect our right to later enforce or exercise it.
These Terms constitute the entire agreement between the parties with respect to the Services and supersede any previous understanding, document, or email between the parties.
If you have any questions, feel free to contact us at: [email protected]
For any orders through the Website:
If we choose to cancel any orders at our discretion, we may attempt to notify you on your email address or contact number. We will refund the fees for any order canceled by us within a reasonable timeline.
For any orders placed through a third-party delivery platform, your order will be subject to the terms of such third-party platform, and we take no responsibility or liability thereof.
Last updated: October 06, 2024
This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Usage Data is collected automatically when using the Service. Usage Data may include information such as Your Device's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service.
The technologies We use may include:
The Company may use Personal Data for the following purposes:
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy.
We strive to use commercially acceptable means to protect Your Personal Data, but no method of transmission over the Internet is 100% secure.
If you have any questions about this Privacy Policy, you can contact us:
In case you place an order through the third-party delivery platforms, your order will be subject to terms of such third-party platform, and we take no responsibility/liability thereof.